Submitted on Sunday 22nd January 2023
Rejected on Wednesday 25th January 2023
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make a law to enforce customer service availability on websites
Enforce customer service contact details on all websites. These are to be email and phone numbers that take you to Humans. Disallow totally automated customer services
Make Customer service contact details mandatory on Websites
This is to include a valid email address and phone number. Humans are to be available and respond to both. These must be 1st line support, easy to find and use.
Current Issue : -
Too many companies are hiding behind their websites with no customer service, and No Human Customer facing people, which means you are unable to contact anyone when things go wrong.
Evri is a prime example of total lack of customer support, this type of missing customers support is now becoming widespread and needs to be stopped.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can only accept petitions about things the Government or Parliament are directly responsible for.
How a private business delivers its customer services is a matter for it, not the UK Government or Parliament.
3.144.48.9 Tue, 12 Nov 2024 20:01:36 +0000
