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Prohibit Mobile Networks from raising prices during the term of a fixed contract

Submitted on Wednesday 22nd February 2023

Rejected on Friday 24th February 2023

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Prohibit Mobile Networks from raising prices during the term of a fixed contract

Petition Details

Mobile Network Providers should be prohibited from raising prices for a given customer, during a fixed-term contract that they have with that provider. An alternative would be providing consumers with a statutory right to leave a contract early if the price is raised.

Additional Information

For most other utilities and financial services, for example, energy, water and insurances, a price is fixed for the duration of the contract. For some reason, mobile phone contracts work differently. The consumer is fixed to the same tariff for the entire length of the contract, whereas the company are permitted to change the cost as they see fit.
There is a fundamental inequality between the consumer and the provider in this case.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

You may wish to sign this petition which calls for the same action: petition.parliament.uk/petitions/633584

Have your say on this petition!

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