Have your say on government e-petitions

Require retailers list delivery partner for online orders

Submitted by George Harrison on Thursday 6th April 2023

Published on Wednesday 12th April 2023

Current status: Closed

Closed: Thursday 12th October 2023

Signatures: 60

Relevant Departments

Petition Action

Require retailers list delivery partner for online orders

Petition Details

UK retailers currently are not required to list who their delivery partner/courier is for online purchases before you purchase an item. We believe the Government should make this a requirement for all online sales.

Additional Information

Too many parcels are lost/stolen/delayed due to sub-standard delivery/courier services. Consumers have the right to be able to avoid companies that choose to use companies/couriers that are known to be poor performers. You cannot do this currently as you don't always know which company will deliver your item.

This could help reduce the number of stolen/lost/delayed items and so the number of replacement orders, the number of vehicles on the road, and costs to businesses.


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