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Force large companies to have an appropriate customer service team

Submitted on Monday 24th April 2023

Rejected on Wednesday 10th May 2023

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Force large companies to have an appropriate customer service team

Petition Details

I would like government to make it law that any company with over 100 employees have an adequate customer facing service team so consumer complaints can be actioned on.
Its ludicrous that companies such as evri Facebook amazon have such poor or non existent services

Additional Information

Find an appropriate proportionate way to calculate by law how big a companies customer service team should be and enforce so these companies have to respond and acknowledge customer issues


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can only accept petitions about things the Government or Parliament are directly responsible for.

How a private business delivers its customer services is a matter for it, not the UK Government or Parliament.

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