Submitted on Friday 15th September 2023
Rejected on Wednesday 20th September 2023
Current status: Rejected
Rejection code: irrelevant (see below for details)
Existing customers should be entitled to same cost of contract as new customers
I would like the Government to make it illegal for companies such as internet providers and mobile network providers to charge existing customers more for the same contract offered to new customers. Where this practise occurs, existing customers should be able to close their contract with no penalty
It is unfair for existing customers of companies such as internet providers and mobile phone network providers to pay a higher price for a contract than a new customer on the same contract. An existing customer at the moment is unable to legally cease their contract without penalty and start a new contract as a new customer on the lower rate
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can only accept petitions about things the Government or Parliament are directly responsible for.
Decisions about whether to offer discounts to new customers are a matter for service providers. Ensuring that customers get fair treatment and fair prices for communications services is the responsibility of Ofcom, which is operationally independent of the UK Government and Parliament.
3.145.177.169 Mon, 20 May 2024 09:56:02 +0100
