Require Student Loans Company to automatically refund overpayments

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Petition Action

Require Student Loans Company to automatically refund overpayments

Petition Details

The Government should require the SLC to issue refunds automatically for all unintentional overpayments, similar to tax, without the payer having to request it.

Additional Information

Many people in the UK have been unintentionally overpaying their student loan amounts. We believe that the SLC have not been sufficiently proactive in returning overpayments, nor appropriately responsive when they have been contacted by the customer.

We believe this approach is unethical and should be challenged.

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