Submitted on Friday 17th November 2023
Rejected on Wednesday 29th November 2023
Current status: Rejected
Rejection code: duplicate (see below for details)
Retailers and service providers should allow to cancel subscriptions online
Retailers and service providers with online presence in UK should provide a simple way to cancel subscriptions online without having to use any other means.
Just as businesses enable users to easily subscribe to services and products online, they should also make it easy to unsubscribe online.
Even if they may want to offer a deal, user should not be forced go through a number of steps to cancel. There should always be an option to opt out quickly.
Lack of this is a delay tactic to get user to delay or even forget about cancelling. One has to call a number which may have a significant wait and may not be free to call. Also, the user can be cajoled into continuing the service even when he does not need it. It is not easy to say no to a person
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
You may wish to sign this petition which calls for the same action: petition.parliament.uk/petitions/639292
As that petition closes on the 13th December, you may want to open your petition once it has closed.
18.223.195.101 Mon, 20 May 2024 13:21:56 +0100
