Submitted by Corrinne Raye Broadbridge on Monday 20th November 2023
Published on Friday 22nd December 2023
Current status: Closed
Closed: Wednesday 29th May 2024
Signatures: 30
Relevant Departments
Require banks to provide monthly paper statements
We believe it's vital that bank customers should be able to receive a paper statement each month.
In these stressful economic times and particularly for our elderly population. It is vital that people are able to physically access their banking information. Many elderly or disadvantaged people do not use or have the ability to use online banking or apps and printers. To be in a situation where some banks are now taking choice away and charging customers £5 for a paper statement is unacceptable. We believe that for banks making huge profits due to interest hikes set by the Bank of England to then withdraw services so vital to thousands of people is not acceptable.
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3.138.124.123 Thu, 21 Nov 2024 11:00:32 +0000