Submitted on Friday 16th May 2014
Rejected on Wednesday 21st June 2017
Current status: Rejected
Rejection code: irrelevant (see below for details)
Against mobile phone companies of their 24 months contract
I believe that demanding a 24-month customer contract for clients who obtain a telecommunications service is heavily penalising. Operators insist on applying the maximum period allowed by law, preventing customers from accessing new offers.
Those who want to terminate the contract before its expiry date are faced with an onerous and disproportionate financial penalty when compared to the benefits that customers received for their loyalty.
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The Government e-Petitions Team gave the following reason:
This is a commercial matter between supplier and customer.
18.191.174.168 Thu, 09 May 2024 06:12:43 +0100
