Submitted on Saturday 23rd December 2023
Rejected on Tuesday 2nd January 2024
Current status: Rejected
Rejection code: duplicate (see below for details)
Regulate parcel delivery companies.
The standard of parcel deliveries by couriers has declined substantially in recent years. The normal procedure now seems to be: Drop the parcel on the doorstep and leave. They don’t even ring the doorbell, let alone wait for you to answer the door.
Parcels are dumped on the doorstep, in full view of potential thieves. Complaints procedures are a joke. If courier companies can’t ring the bell and wait for an answer, and if there is no answer then try a neighbour or try again next day, then they should be fined by a regulator. Royal Mail manages, in the main, to deliver parcels direct to the customer or leave a card offering a redelivery or collection. Couriers should be obliged to do the same.
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The Government e-Petitions Team gave the following reason:
There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
You may wish to sign this petition which calls for the same action: petition.parliament.uk/petitions/642095
18.117.232.108 Fri, 27 Dec 2024 14:28:01 +0000