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Extend delay repay scheme to cover bus and tram services

Submitted on Tuesday 6th February 2024

Rejected on Wednesday 14th February 2024

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Extend delay repay scheme to cover bus and tram services

Petition Details

If a train is delayed or cancelled you can claim a full or partial refund depending on the length of delay, however bus and tram services are able to sell advance tickets and then not run the service and not offer any refund. No other service can charge for something and not provide it.

Additional Information

Extend the existing delay repay scheme whcih exists for train services, to cover all public transport - i.e. bus and tram services.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

You may wish to sign:

Create a statutory Delay Repay scheme for all public transport
petition.parliament.uk/petitions/647909

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