Submitted on Sunday 25th February 2024
Rejected on Wednesday 6th March 2024
Current status: Rejected
Rejection code: duplicate (see below for details)
A law requiring UK businesses to provide a direct telephone line for customers.
Make sure that these lines are either free or charged at a fair basic rate. Also ensure numbers are prominent on internet home pages and hard copies of publicity and marketing material.
More and more businesses nowadays make themselves remote from customers relying on the individual to do work online. Not all individuals are comfortable with this. It is vexatious and it also damages brands. We need to make sure that businesses do not abdicate their responsibility to help and be accountable to their customers who pay money for their goods and services.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.
You are more likely to get action on this issue if you sign and share a single petition.
You may wish to sign the following petition, which calls for the same action:
All UK companies must provide a manned customer telephone helpline
petition.parliament.uk/petitions/649763
3.138.200.66 Fri, 03 May 2024 19:31:23 +0100
