Submitted on Sunday 1st June 2014
Rejected on Wednesday 21st June 2017
Current status: Rejected
Rejection code: irrelevant (see below for details)
Major bank's internet banking shows withdrawals and deposits in the wrong order - giving a massive negative balance!
The government must insist internet banking shows transactions that happen in the right order.
The bank in question, is a major retail bank is still allowing unfair, worrying and bad practice. It can show balances deep into ' the red' when that never actually happened.
This is not fair.
It is falsehood to show a withdrawal appearing to happen before a deposit - it's just not true if it took place the other way round. If banks should show high levels of clear, open communication, they must reflect reality in their customers' transactions!
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The Government e-Petitions Team gave the following reason:
3.138.175.180 Thu, 02 May 2024 11:52:14 +0100
