Submitted on Wednesday 3rd April 2024
Rejected on Friday 12th April 2024
Current status: Rejected
Rejection code: irrelevant (see below for details)
Ban broadband companies from charging existing customers more than new customers
Make it illegal to charge different amounts for the same service. New customers and existing customers should pay the same for the same service. All new customer deals should be available to existing customers and switching to them should be easy.
Existing customers on broadband are frequently overcharged when their existing contract comes to an end. Often they will have to waste time phoning up sales people to try and negotiate a lower price. These companies are exploiting the fact that most people don't want to go through the hassle of phoning to overcharge them. All of the wasted time on these phone calls and switching providers is a drain on productivity that only benefits the broadband companies and exploits vulnerable people.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can only accept petitions about things the Government or Parliament are directly responsible for.
Decisions about whether to offer discounts to new customers are a matter for service providers. Ensuring that customers get fair treatment and fair prices for communications services is the responsibility of Ofcom, which is operationally independent of the UK Government and Parliament.
3.15.228.162 Thu, 21 Nov 2024 13:02:35 +0000
