Submitted on Thursday 4th September 2014
Rejected on Wednesday 21st June 2017
Current status: Rejected
Rejection code: irrelevant (see below for details)
call centre contacts
Staff at call centres to be identified by Number (eg payroll number) so they can be identified if a call is to be returned , not just by first name. Customer needs to sure call has been recorded and be traced back on the system.
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The Government e-Petitions Team gave the following reason:
3.142.12.170 Fri, 17 May 2024 12:10:33 +0100
