Require social media companies to have human helpline for compromised accounts

• Petition
• Statistics
• Map

Petition Action

Require social media companies to have human helpline for compromised accounts

Petition Details

I would like the government to make it mandatory for social media companies to have a human helpline to help deal with accounts that have been compromised. Their help centres are not always helpful and can leave consumers helpless at a time when their digital identities have been stolen.

Additional Information

My own social media accounts got compromised. I quickly realized there was no one available to reach to resolve such severe issues immediately. When our virtual identities are at stake, we do not think we should not be left alone, unheard, struggling with automated responses that may not serve a real solution.

In the wake of social media's everyday growing influence, we think it is unacceptable that there is an evident lack of effective, engaging communication between users and the corporations when matters of security are concerned.

You can't sign this petition because it is now closed. But you can still comment on it here at Repetition.me!

Have your say on this petition!