Submitted by Samuel Smith on Sunday 2nd February 2025
Published on Tuesday 25th March 2025
Current status: Closed
Closed: Thursday 25th September 2025
Signatures: 28
Require financial service providers to issue updates about service disruptions
I want the government to introduce a law that requires banks and financial institutions to provide detailed regular updates on service disruptions and outages they are experiencing.
I want the law to require them to tell us what is happening and steps they are taking to fixing it in regular intervals.
Regular updates could help give customers reassurance that they are actually doing things to fix the outage. An estimated timeline of resolution would be useful.
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