Submitted on Saturday 22nd November 2014
Published on Monday 24th November 2014
Current status: Closed
Closed: Monday 30th March 2015
Signatures: 11
Return mycsp to Capita
mycsp are not coping with the job required eg providing existing pensioners with their pensions and new pensioners are not being advised as to when they will receive their up and coming pensions. There are no timescales for when their pensions will be issued to them. What used to take hours, like receiving a pension quote now takes about a month. Capita were extremely efficient at their job. Mycsp offer no information and are not delivering on their promises. Return the Pension control to CAPITA
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3.138.126.51 Thu, 21 Nov 2024 16:52:43 +0000