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Require companies to provide a simple method of cancelling online subscriptions

Submitted by Thomas Hamshere-Clarke on Thursday 8th May 2025

Published on Monday 23rd June 2025

Current status: Closed

Closed: Tuesday 23rd December 2025

Signatures: 116

Relevant Departments

Tagged with

Accidental ~ ADHD ~ Cancel ~ Citizens ~ Companies ~ design ~ Encouraging ~ EXIT ~ Forced ~ Impulse ~ JUMP ~ keeping ~ patterns ~ span ~ Subscription ~ Trap

Petition Action

Require companies to provide a simple method of cancelling online subscriptions

Petition Details

I want the government to require companies to provide a simple method of cancelling online subscriptions. As an ADHD sufferer, I suffer from poor impulse control and a short attention span.

Additional Information

Citizens should not be forced to jump through hoops and dodge confusing design patterns to cancel a subscription that was set up quickly and easily.

I want the government to ban companies from:
* Making cancellation process hard to find
* Encouraging users to accidentally exit the process
* Forcing users to make phone calls

I think that this is all designed to trap customers into keeping services they don't want.


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