Submitted by Robert Bryer on Saturday 14th June 2025
Published on Tuesday 1st July 2025
Current status: Closed
Closed: Thursday 1st January 2026
Signatures: 36
Require all review sites to offer free, independent arbitration to businesses
Introduce legislation requiring online review companies to offer a free, independent arbitration scheme to businesses. This scheme should enable a neutral third-party to assess a disputed negative review's fairness and accuracy before it goes public, which I think ensures a more transparent process.
In my view, negative reviews can be devastating for businesses and often published without any attempt at resolution. I believe many are malicious or contain defamatory language like "fraud" or "scam", and that an arbitration scheme could help protect businesses from unfair reputational damage and provide a faster, affordable alternative to costly libel action in the courts. My proposal isn't about silencing genuine feedback; I think it is about Government supporting business, and ensuring fairness and accountability for business and consumers.
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216.73.216.219 Thu, 04 Jun 2026 19:30:17 +0100