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choose monthly cap on mobile phone accounts

Submitted on Tuesday 23rd December 2014

Rejected on Wednesday 21st June 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

choose monthly cap on mobile phone accounts

Additional Information

Many mobile phone service providers do not allow customers to put a cap on their account.
This is contrary to any other credit facility where consumers are legally entitled to set a limit on the balance owed.
Everyone should have the right to restrict their exposure to unwanted costs particularly when these costs are caused by crime.
All contracts should be updated to offer the user the opportunity to set a maximum monthly charge.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

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