Have your say on government e-petitions

Require companies to clearly display a contact section with email & phone number

Submitted by Sebastian Szalwinski on Thursday 17th July 2025

Published on Monday 4th August 2025

Current status: Closed

Closed: Wednesday 4th February 2026

Signatures: 86

Relevant Departments

Tagged with

Access ~ Build ~ Bury ~ Companies ~ contact ~ Disabled ~ Email ~ Hiding ~ Personality ~ phone number ~ section ~ trust ~ UK companies

Petition Action

Require companies to clearly display a contact section with email & phone number

Petition Details

Make it a legal requirement for all UK companies to clearly display a “Contact Us” section with a working UK telephone number and email address on both their website and mobile app, so customers can easily get support from a real person when needed.

Additional Information

We feel many companies make it hard to contact them, hiding contact details behind bots or buried menus. This can leave people - especially the elderly, disabled, or those less tech-savvy - frustrated and unsupported when things go wrong. Everyone deserves access to real help. We think clear contact info can help build trust, fairness, and accountability.


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