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Inland Revenue is not fit for purpose

Submitted on Friday 23rd January 2015

Published on Wednesday 28th January 2015

Current status: Closed

Closed: Monday 30th March 2015

Signatures: 1

Petition Action

Inland Revenue is not fit for purpose

Additional Information

Any Government function which regularly leaves callers waiting for over 1 hour to discuss a problem created by that function displays a lack of staffing and coordination and is unfit for purpose.
Inland revenue has been stripped of experienced and knowledgeable staff and needs to be rebuilt from the bottom up with customer satisfaction as a priority.


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