Have your say on government e-petitions

Ensure couriers are fully responsible for delivery issues & introduce penalties

Submitted by Paul Neve on Thursday 23rd October 2025

Published on Tuesday 2nd December 2025

Current status: Open

Open until: Tuesday 2nd June 2026

Current Signatures: 137
(count is updated approximately hourly)

Relevant Departments

Tagged with

Cost ~ Delivering ~ delivery ~ Ensure ~ Held ~ insurance ~ Law ~ Lost ~ Origin ~ Penalty ~ Responsible

Petition Action

Ensure couriers are fully responsible for delivery issues & introduce penalties

Petition Details

I call the Government to pass a law which ensures items are delivered on time, holds couriers 100% responsible for the full cost of lost or misplaced orders instead of the senders, and to introduce penalties to ensure items are delivered to the correct address.

Additional Information

I feel too many items are delivered to the wrong address, left on doorsteps or delivered late. I want the Government to pass a law which ensures couriers are held 100% responsible for the full cost of lost or misplaced orders, rather than the sender, without insurance being added on to the cost, and for statutory penalties for orders that have not been delivered correctly and or arrived later than originally stated.


If you want to sign this petition (as opposed to merely discuss it), you need to do that on the government's e-Petitions website.

Sign this petition
at petition.parliament.uk

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216.73.217.179 Tue, 23 Jun 2026 19:18:50 +0100