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Banks Must Give Clear Reasons and Appeal Rights When Closing Accounts

Submitted on Thursday 22nd January 2026

Rejected on Friday 20th February 2026

Current status: Rejected

Rejection code: no-action (see below for details)

Relevant Departments

Petition Action

Banks Must Give Clear Reasons and Appeal Rights When Closing Accounts

Petition Details

Require banks to provide clear written reasons for account closures, give customers reasonable notice, and guarantee a fair right of appeal reviewed independently. Ensure regulatory oversight so lawful individuals and businesses are not denied banking services without transparency or due process.

Additional Information

Introduce legal requirements forcing banks to give clear, specific written reasons when closing customer accounts, except where strictly prohibited by law. Customers must receive reasonable notice and have a guaranteed right to appeal through an independent review. Regulators should oversee closures to prevent unfair, arbitrary, or discriminatory financial exclusion of lawful individuals and businesses.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

This change may already be covered by announced Government action: www.gov.uk/government/news/millions-of-people-and-businesses-protected-against-debanking

If the action you are seeking is not covered by this announcement you can submit a new petition, explaining what you think the Government should do differently.

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