Have your say on government e-petitions

Introduce mandatory protections for digital pre-order consumers

Submitted on Wednesday 3rd June 2026

Rejected on Wednesday 1st July 2026

Current status: Rejected

Rejection code: duplicate (see below for details)

Relevant Departments

Tagged with

Allowance ~ Create ~ Tax

Petition Action

Introduce mandatory protections for digital pre-order consumers

Petition Details

We ask the UK Government to introduce minimum consumer protection rules for digital pre-order products, including transparency of project status, mandatory development updates, clear cancellation outcomes, and platform-level accountability for inactive or abandoned projects.

Additional Information

Digital pre-order products are widely used in games and online platforms. Consumers often pay for items still in development, but there is limited transparency, update requirements, or cancellation protection. This can lead to abandoned projects and no clear resolution. We call for basic rules requiring project status disclosure, regular updates, and clear cancellation or refund processes to protect consumers while supporting developers.


You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!

This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

We appear to have opened a petition in your name which duplicates the text of another one which is opened. We are looking to see what has happened. We apologise for this error.

Have your say on this petition!

comments powered by Disqus

repetition.me is a Good Stuff website

216.73.216.30 Fri, 03 Jul 2026 17:04:40 +0100